PRIVACY POLICY

Effective Date: July 13, 2026

Last Updated: July 13, 2026

This Privacy Policy describes how legabio.com ("the Website"), operated by LEGACY BIODESIGN, LLC ("we", "us", or "our"), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Website.

1. Personal Information We Collect

When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. We collect the following categories of information:

  • Device Information: Automatically collected when you access our Website via cookies, log files, web beacons, tags, or pixels. This includes your web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Website.

  • Order Information: Collected directly from you when you make or attempt to make a purchase. This includes your name, billing address, shipping address, payment information (processed securely through our payment processors), email address, and phone number.

  • Customer Support Information: Information you choose to provide when contacting our support team via email or phone.

2. Why We Process Your Information

We process personal information to fulfill our contractual obligations when you place an order, comply with legal obligations, protect against fraud, improve our Website and services, and, where applicable, with your consent. This includes:

  • Processing, fulfilling, and shipping your orders.

  • Processing payment transactions and preventing fraudulent charges.

  • Providing order confirmations, tracking details, and invoices.

  • Communicating directly with you regarding customer service requests or account updates.

3. Marketing Communications

With your consent where required by law, we may send promotional emails, newsletters, or marketing communications regarding our products or updates. You may unsubscribe from these communications at any time by using the unsubscribe link included at the bottom of our emails or by contacting us directly.

4. Sharing Your Personal Information

We share your personal information with trusted third-party service providers to help us use your information as described above. For example:

  • Shopify: We use Shopify to provide and operate our online store. Shopify may process personal information on our behalf and in accordance with its own privacy practices and applicable laws.

  • Payment Processors: Your payment data is transmitted securely to our integrated payment gateway providers to authorize and clear transactions.

  • Shipping and Logistics Providers: We share your name, shipping address, and phone number with carriers (such as USPS, UPS, or FedEx) to execute delivery.

  • Business Transfers: If LEGACY BIODESIGN, LLC is involved in a merger, acquisition, asset sale, financing, or other business transaction, your personal information may be transferred as part of that transaction, subject to applicable law.

  • Compliance with Law: We may disclose your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Sale or Sharing of Personal Information

We do not sell your personal information for monetary compensation. Where applicable state laws define certain advertising, targeting, or analytics activities as "sharing" or "selling" personal information, you may have rights regarding those activities, which are detailed below in Section 11.

6. Cookies, Analytics, and Advertising

Our Website uses cookies to improve your browsing experience, remember your checkout preferences, analyze site traffic, and optimize our store performance.

We may use cookies and similar technologies provided by Shopify and other service providers to operate our Website, remember preferences, improve functionality, analyze usage, and enhance our services. These providers use data in accordance with their own privacy practices.

Depending on your location, you may be presented with cookie preferences or consent options when visiting the Website. You can also control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience.

7. Do Not Track Signals

Some web browsers offer a "Do Not Track" ("DNT") feature. Because there is no consistent industry standard for responding to DNT signals, our Website does not currently respond to or alter its data collection practices when a DNT signal is received.

8. Cross-Border Data Transfers

Where permitted by applicable law, your personal information may be transferred to, processed, and stored in countries other than your country of residence, including the United States, where our service providers and data servers operate.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, enforce our agreements, and maintain appropriate business records. We do not retain or store full credit card numbers or financial account numbers on our servers.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, including applicable U.S. state privacy laws, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or outdated information.

  • Request deletion of your personal information (subject to certain legal, accounting, or transaction retention requirements).

  • Request a portable copy of your information.

  • Object to or restrict certain data processing activities.

We may need to verify your identity before fulfilling certain privacy requests, as required by applicable law. To exercise these rights or submit a privacy-related request, please contact us at support@legabio.com.

12. Children's Privacy

The Website is not intended for individuals under the age of 13. We do not intentionally or knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

13. Related Policies

This policy should be read together with our Terms of Service, Shipping Policy, Billing Terms and Conditions, and Refund and Return Policy, all of which are available on our Website.

14. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a request or complaint, please contact our verified business team:

  • Company Name: LEGACY BIODESIGN, LLC

  • EIN: 550869826

  • Company Number: 20041191909

  • Physical Address: 1826 Monarch Cir, Loveland, CO 80538, US

  • Phone: (970) 279-1630

  • Email: support@legabio.com

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM Mountain Time (MT)

  • Response Time Expectation: We strive to respond to all standard inquiries within 1–2 business days. Formal privacy rights requests will be handled within the timeframes required by applicable law and may require identity verification before fulfillment.